This book details the seven fundamentals required for exceptional business performance. It provides an easy to follow road map, used by many leading organizations, for generating operational discipline and excellence. Demonstrating a sustainable process for continuous improvements in all elements of PSM and an organization’s Management System, the book leverages the principles adopted by leading organizations such as Exxon Mobil, BP, Suncor, and DuPont. It also provides readers with access to workshop slides and graphics for each fundamental concept discussed in the text.
Foreword
Acknowledgments
About the Authors
Section I : Introduction to Management Systems
Chapter 1 : Corporate Governance and EHS Leadership
Chapter 2 : High-Reliability Organizations (HROs) and Operational Excellence
Chapter 3 : Types of Management Systems
Chapter 4 : Benefits of a Management System
Section II : Fundamentals of an Operational Excellence Management System
Chapter 5 : Introduction : Fundamentals of an Operational Excellence Management System
Chapter 6 : Fundamental 1 : Leadership Commitment and Motivation
Chapter 7 : Fundamental 2 : Identifying and Executing Applicable and Relevant Elements to Achieve Operational Excellence in Your Business
Chapter 8 : Fundamental 3 : Establishing the Baseline
Chapter 9 : Fundamental 4 : Plan-Do-Check-Act (PDCA)
Chapter 10 : Fundamental 5 : Auditing for Compliance and Conformance
Chapter 11 : Fundamental 6 : Closing the Gaps-Discipline
Chapter 12 : Fundamental 7 : Networks and Communities of Practice for Continuous Improvements and Shared Learning
Section III : Workshop : Fundamentals of an Operational Excellence Management System
Index