Author: Anne W., Phillips ISBN: 087389751X / 9780873897518 Year: 2009 Availability: Out of Stock
Implementing the requirements of ISO 9001 can be a daunting task for many organizations. In an attempt to develop a system that will pass the registration audit, we are tempted to establish processe...
Author: Vivek (Vic) Nanda ISBN: 0873895940 / 9780873895941 Year: 2003 Availability: Out of Stock
ISO 9001:2000: Achieving Compliance and Continuous Improvement in Software Development Companies is one of the only books that offers advice about implementing ISO 9001:2000 in the software industry...
Author: Denise E. Robitaille ISBN: 0873899059 / 9780873899055 Year: 2016 Availability: Out of Stock
This handbook was developed to help small and medium-sized organizations better understand ISO 9001:2015. It is intended to facilitate implementation and improvement. The establishment, implementati...
Author: Ann W. Phillips ISBN: 0873899024 / 9780873899024 Year: 2015 Availability: Out of Stock
Implementing the requirements of ISO 9001 can be a daunting task for many organizations. In an attempt to develop a system that will pass the registration audit, we are tempted to establish processe...
Author: J. P., Russell ISBN: 0873896165 / 9780873896160 Year: 2004 Availability: Out of Stock
Regardless of the size of your company or what stage with your QMS your organization is in, this useful tool provides you a checklist with over 200 criteria found in the ANSI/ISO/ASQ Q9004-2000 stan...
Author: J.P. Russell ISBN: 0873899032 / 9780873899031 Year: 2017 Availability: Out of Stock
The ISO Lesson Guide translates ISO 9001 into easy-to-understand words. This pocket guide was designed as a quick reference for anyone to carry around conveniently.
Each element containing requir...
Author: Kenneth S, Stephens ISBN: 0873896351 / 9780873896351 Year: 2004 Availability: Out of Stock
The fifteenth edition of this influential book series is a tribute to the person and works of Dr. Joseph M. Juran. For over three-quarters of a century the quality discipline (which isn’t much older t...
Author: Fabrice Bouchereau ISBN: 0873899377 / 9780873899376 Year: 2017 Availability: Out of Stock
Kaizen Kanban is a guide to creating prioritized project pipelines and setting up improvement boards to maximize business success through the execution of continuous improvement projects. It introdu...
Author: Tom Barker ISBN: 0873896696 / 9780873896696 Year: 2006 Availability: Out of Stock
It is widely recognized that leadership is a critical factor in enabling any organization to adapt to its environment through implementing strategy, thereby surviving and thriving. This book takes...
Author: Jim Bowie ISBN: 0873898095 / 9780873898096 Year: 2011 Availability: Out of Stock
Change can be hard. It is often difficult to conceive performing tasks in a different order, in a different place, at a different time, or in a different manner altogether. And this is only for the ...
Author: William A. Levinson and Raymond A. Rerick ISBN: 0873895320 / 9780873895323 Year: 2002 Availability: Out of Stock
Lean Enterprise : A Synergistic Approach to Minimizing Waste shows how modern companies can use lean techniques to achieve the kind of success that Ford, Toyota, and Dell have enjoyed. This book pre...
Author: Debashis, Sarkar ISBN: 0873897242 / 9780873897242 Year: 2008 Availability: Out of Stock
Service organizations and offices worldwide are beginning to realize that only those companies that are efficient and able to meet the changing needs of customers will survive the fierce competition...
Author: Dennis R. Delisle ISBN: 1951058445 / 9781951058449 Year: 2020 Availability: Out of Stock
Lean healthcare is not about being better, but rather becoming the best at getting better. Today’s challenge in the healthcare environment is your ability to improve at a greater rate than sur...
Author: George Alukal and Anthony Manos ISBN: 0873896890 / 9780873896894 Year: 2006 Availability: Out of Stock
To compete successfully in today’s economy, organizations need to be as good as or better than their global competitors. This goes not only for quality, but also for costs and cycle times (lea...
Author: Roderick A. Munro ISBN: 0873897609 / 9780873897600 Year: 2009 Availability: Out of Stock
This book is for those in healthcare practices whose customers/payers may be encouraging or requiring them to use Lean Six Sigma in the workplace, or to simply improve the way healthcare is being pr...
Author: Brandon Cole ISBN: 0873898060 / 9780873898065 Year: 2011 Availability: Out of Stock
Organizations are continuously trying to improve by reducing cost, increasing customer satisfaction, and creating an environment of empowered employees who continuously strive for excellence in each...
Author: Clifford, Fiore ISBN: 0873896041 / 9780873896047 Year: 2004 Availability: Out of Stock
Most companies are under a great deal of pressure to reduce expenses and increase profits. And as the competition continues to increase, these companies are all racing to develop new products and br...
Author: Chip Caldwell, Greg Butler, Nancy Poston ISBN: 0873897595 / 9780873897594 Year: 2009 Availability: Out of Stock
This book’s unique focus on the role of healthcare leaders and the lessons learned were uncovered during the authors’ research of over 200 U.S. hospitals’ performance. It was writt...
Author: Derek Allen and Morris Wilburn ISBN: 0873895010 / 9780873895019 Year: 2002 Availability: Out of Stock
Most organizations recognize the impact that both customer and employee satisfaction have on overall financial performance. Actually acting on that information is the hard part. That is the focus of L...
Author: Mawby, William D ISBN: 0873896912 / 9780873896917 Year: 2006 Availability: Out of Stock
%uFEFFThe motivation for this book comes from the author’s extensive experience with trying to apply the standard measurement systems analysis methods to real-world problems that arise in ma...
Author: George K. Strodtbeck III ISBN: 0873899288 / 9780873899284 Year: 2016 Availability: Out of Stock
This book is written for the leader or management team of any complex organization attempting to lead an organization-wide change. Successfully leading change has never been easy. Many realities of ...
Author: Brien Palmer ISBN: 0873896114 / 9780873896115 Year: 2004 Availability: Out of Stock
As organizations strive to remain ahead of the competition, there will inevitably and often come the need for change. All successful organizations regularly use change to improve processes and incre...
Author: Berton H. Gunter ISBN: 0873893409 / 9780873893404 Year: 1996 Availability: Out of Stock
Are you getting far too little in return from your training investment? Do employees give glowing evaluations, and then fail to implement what they learned when they go back to work? There is probab...
