Creating Quality Process Design for Results

This book was primarily written for the quality control and statistical quality control course areas on the junior, senior and graduate levels in Industrial Engineering, Engineering Management, and Management departments. It provides a broad treatment of quality control by expanding on the traditional statistical process control content to include process definition, design, and improvement -- as well as control. It encourages a holistic view of a production system and its customers.

The materials have been developed with both academic requirements and professional practice in mind. They allow an instructor to build a significant hands-on design project element into what sometimes turns into a descriptive initiative-by-initiative or tool-by-tool approach to instruction.

Preface

Section 1 : Production Systems and Process Performance
Chapter 1 : Production Systems—The Basics
Chapter 2 : Systems Thinking—Concepts and Development
Chapter 3 : Process Fundamentals

Section 2 : Process Characterization, Exploration, and Response Modeling
Chapter 4 : Process Characterization
Chapter 5 : Process Exploration
Chapter 6 : Process Response Modeling

Section 3 : Process Definition and Redefinition
Chapter 7 : Process Definition/Redefinition—Output Perspectives
Chapter 8 : Process Definition/Redefinition—Transformation and Input Perspectives

Section 4 : Process Control
Chapter 9 : Process Control—Concepts and Options
Chapter 10 : Process Monitoring—Variables Control Charts for Grouped Measurement
Chapter 11 : Process Monitoring—Variables Control Charts for Individual Measurements and Related Topics
Chapter 12 : Process Monitoring—Attributes Control Charts for Classification Measurements
Chapter 13 : Process Monitoring—Nontraditional SPC Concepts and Models
Chapter 14 : Process Adjustment—Introduction to Automatic Process Control, Conventional Models
Chapter 15 : Process Adjustment—Introduction to Automatic Process Control, Unconventional Models

Section 5 : Process Analysis and Improvement
Chapter 16 : Process Improvement—Questioning Perspectives
Chapter 17 : Process Improvement—Analysis and Implementation Perspectives

Section 6 : Process-Based Transformations, Initiatives, and Tools
Chapter 18 : Process-Based Transformations
Chapter 19 : Process Compatible Initiatives
Chapter 20 : Process-Compatible Tools

Section 7 : Process Cases—Descriptions and Data

Section 8 : Statistical Tables

Index Case
Subject and Author