Chapter 1 : Leading Change : Why Transformation Efforts Fail
Chapter 2 : Change Through Persuasion
Chapter 3 : Leading Change When Business is Good : An Interview with Samuel
Chapter 4 : Radical Change, the Quiet Way
Chapter 5 : Tipping Point Leadership
Chapter 6 : A Survival Guide for Leaders
Chapter 7 : The Real Reason People Won't Change
Chapter 8 : Cracking the Code of Change
Chapter 9 : The Hard Side of Change Management
Chapter 10 : Why Change Programs Don't Produce Change
About the Contributors
Index
