How to Hire, Train & Keep the Best Employees for Your Small Business : With Companion CD-ROM

Ask any manager today and they will say their biggest concern is the competition for talent, good employees. The business costs and impact of employee turnover can be grouped into four major categories: costs resulting from a person leaving, hiring costs, training costs, and lost productivity costs. The estimated cost to replace an employee is at least 150 percent of the person's base salary. As you can see managers must learn to hire, train, and keep your employees highly motivated.

Introduction

Chapter 1. : Successful Recruitment Strategies
Chapter 2. : Interviewing and Hiring the Right Way
Chapter 3. : Effective Communication
Chapter 4. : Training
Chapter 5. : Motivation
Chapter 6. : Leadership and Team-Building
Chapter 7. : Employee Retention Essentials

Index