Lean Healthcare Deployment and Sustainability reveals how to successfully implement Lean methodologies in a hospital, physician practice, long-termcare facility, or other healthcare setting. This strategic guide provides an organizational infrastructure and systematic approach for transforming a healthcare system into a Lean enterprise and lays out a detailed roadmap that describes the processes and tools required for implementation.
The book introduces the concept of Healing Pathways, which are defined as value streams through which patients flow. This innovation enhances Lean implementation in healthcare by providing explicit recognition and improvement of the patient experience. Case studies and examples demonstrate practical applications of the concepts presented. Proven methods for sustaining Lean gains are also included. The prescriptive information in this comprehensive resource will enable you and your team to work together to achieve Lean enterprise goals and improve patient care, patient satisfaction, productivity, operational performance, and physician and team member satisfaction.
Preface
Part I : Lean Sigma Leadership
Chapter 1 : The Business Case for Lean Sigma in Health Care
Chapter 2 : The Lean Sigma Transformation Process
Chapter 3 : Implementing Lean Sigma in Healthcare
Chapter 4 : Healing Pathway Analysis (HPA)
Chapter 5 : Engage the Senior Leadership Team
Part II : Healing Enterprise Transformation
Chapter 6 : Develop & Document the Governance Structure
Chapter 7 : Plan the Lean Sigma Transformation Summit
Chapter 8 : Conduct the Transformation Summit
Chapter 9 : Ensure Enterprise Transformation Results
Chapter 10 : Standardize Best Practices
Part III : Healing Pathway Transformation
Chapter 11 : Plan the Healing Pathway Analysis
Chapter 12 : HPA Part I : Understand the Current State
Chapter 13 : HPA Part II : Design the Future State
Chapter 14 : Ensure Healing Pathway Transformation Results
Part IV : Process Transformation
Chapter 15 : Just Do Its
Chapter 16 : Rapid Improvement Events
Chapter 17 : Projects
Chapter 18 : Ensuring Process Transformation Results
Index
