Process Driven Comprehensive Auditing: A New Way to Conduct ISO 9001:2000 Internal Audits

Process Driven Comprehensive Auditing was written for the novice internal auditor to provide an easy to understand method for conducting a highly effective audit. By combining a series of general questions drawn from many elements of the ISO 9001:2000 Standard with a cross reference guide to particular elements such as Purchasing, Design, Production Control and Calibration, the methods presented in this book offer a practical and uncomplicated starting point for any first time auditor.

Process Driven Comprehensive Auditing takes a new approach that affirms an auditor’s willingness to learn and contribute to their company by simplifying a complex series of actions; it does this through examination and guided application of Shewhart and Deming’s PDCA Cycle.

Also included is a CD-ROM with the PDCA Audit Master template.

Preface
Acknowledgments
Chapter 1 The Auditor’s Journey
Chapter 2 Plan, Do: The Beginning of the PDCA Cycle
Chapter 3 Check, Act and the Process Model:
Chapter 4 PDCA as a Process: Making the Most of a Good Plan
Chapter 5 Integrating ISO 9001:2000: Systems and Their Processes
Chapter 6 ISO 9001:2000 Section 4.1 and PDCA: The Big Picture
Chapter 7 Imagining an ISO 9001:2000 PDCA Audit: What Questions Would We Ask?
Chapter 8 The PDCA Audit Master: The Generic ISO 9001:2000 PDCA Audit Tool
Chapter 9 Integrating ISO Specifics into the Audit
Appendix A Process Driven Comprehensive Audit
Appendix B Quality Management Systems: Requirements
Appendix C Sample Audit
Glossary
Index