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Quality Resources

Total Book : 32
 

A TQM Approach to Achieving Manufacturing Excellence

Author: A. Richard Shores
ISBN: 0873891090 / 9780873891097
Year: 1990
Availability: Out of Stock
Learn how to successfully implement world-class manufacturing in this comprehensive guide to total quality management. In addition to discussing individual strategies, Shores presents a management ...
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List Price: $ 34.95
Our Price: ` 730

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Achieving a Leadership Role for Training : How to Use the Baldrige Criteria and Iso Standards

Author: Judith A. Hale, Odin Westgaard
ISBN: 0527762490 / 9780527762490
Year: 1995
Availability: In Stock
Achieving a Leadership Role for Training explains how training can stay competitive by applying the same quality standards, criteria, and principles that other organizations must now apply to stay i...
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List Price: $ 32
Our Price: ` 1700
 

At Your Service : Designing and Delivering Top-Notch Customer-Focused Service with Video Cassette

Author: Chip R. Bell and Ron Zemke
ISBN: 0527762822 / 9780527762827
Year: 1994
Availability: Out of Stock
At Your Service is team-oriented customer service training system that will help any department, business unit, or organization to understand and surpass its customers' expectations. The System c...
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List Price: $ 395
Our Price: ` 22000

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Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Exellence

Author: Mark Graham Brown
ISBN: 0527763489 / 9780527763480
Year: 1998
Availability: Out of Stock
For the eighth consecutive year, Baldrige Award Winning Quality continues to be the definitive reference for interpreting the Baldrige criteria. It is the only book on the Baldrige criteria to detail,...
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List Price: $ 32.95
Discount: 25%
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Basic Continuous Improvement Tools Handbook

Author: QR
ISBN: 0527762334 / 9780527762339
Year: 1994
Availability: In Stock
...
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List Price: $ 11.95
 

Beyond the Basics of Reengineering : Survival Tactics for the 90's

Author: Maura Reeves and Eric Torrey
ISBN: 0898061385 / 9780898061383
Year: 1994
Availability: In Stock
Beyond the Basics of Reengineering: Survival Tactics for the '90s provides a solid combination of methodology and real world applications that can help you and your company achieve the productivity ...
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List Price: $ 37
Our Price: ` 1350
 

Breakthrough Creativity!: Developing Ideas That Make a Difference

Author: Marlene Caroselli
ISBN: 052776244X / 9780527762445
Year: 1994
Availability: In Stock
...
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List Price: $ 28
Our Price: ` 1450
 

Empowering Employees through Basic Skills Training

Author: Marcia Ruth Weaver
ISBN: 0527762970 / 9780527762971
Year: 1996
Availability: In Stock
This book offers a unique, practical solution for organizations that must improve their employees' basic skills so they can succeed as empowered team members in a high-performance environment. Th...
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List Price: $ 46
Our Price: ` 2250
 

Healthcare Redesign Tools and Techniques

Author: Jean Ann Larson
ISBN: 0527763225 / 9780527763220
Year: 1997
Availability: Out of Stock
WHEN BEGINNING WORK on a reengineering project at William Beamount Hospital, Jean Ann Larson noticed an abundance of materials that talked about what tools to make it happen. After experimenting wit...
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List Price: $ 42.50

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Human Relations the Key to Quality

Author: Horst U. Lammermeyr
ISBN: 0527916285 / 9780527916282
Year: 1990
Availability: Out of Stock
Successful implementation of total quality control (TQC) relies on people working together to achieve quality. Yet, the importance of the human element in the quality scheme can be overshadowed by a...
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List Price: $ 32.95

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Implementing Quality on the Shop Floor : A Practical Guide

Author: Katsuyoshi Ishihara
ISBN: 052791634X / 9780527916343
Year: 1992
Availability: In Stock
To outpace the competition in the 1990s and beyond, companies must employ quality improvement practices in the daily operation of their manufacturing facilities. In Implementing Quality on the Shop ...
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List Price: $ 47.95
Our Price: ` 2800
 

Implementing Quality with a Customer Focus

Author: David N. Griffiths
ISBN: 052791648X / 9780527916480
Year: 1992
Availability: Out of Stock
• What is the starting point in pursuit of quality? • What are the necessary ingredients to instill quality in your organization? • How do you build a solid foundation for a success...
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List Price: $ 42.50
Discount: 10%
Our Price: $ 38.25

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Improving Workforce Basic Skills : The Foundation for Quality

Author: Larry Moore
ISBN: 0527916625 / 9780527916626
Year: 1992
Availability: In Stock
More and more Americans lack the basic reading, writing, and arithmetic skills necessary to function at an acceptable level in the world of work. They are unable to learn quality improvement tools a...
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List Price: $ 46
Our Price: $ 23
 

Integrated Performance Assurance: How to Combine Your Quality, Environmental, and Health and Safety

Author: David A. Waite, W. David McCormack, William T. Heartz
ISBN: 052776342X / 9780527763428
Year: 1998
Availability: In Stock
If you're conforming to such international standards as ISO 9000 and ISO 14000, or various domestic regulations, this new book shows you how to integrate your organization's quality assurance, envir...
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List Price: $ 46
Our Price: ` 2000
 

Leading the Transition : Management's Role in Creating a Team-Based Culture

Author: Wilbur L. III Pike
ISBN: 0527762474 / 9780527762476
Year: 1995
Availability: In Stock
Business Week recently reported that self-directed work teams are, on average, 30% to 50% more productive than their conventional counterparts. The problem is that making the transition to a team e...
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List Price: $ 29
Our Price: ` 1500
 

Practical Application of Spc in the Flexible Packaging Industry

Author: Douglas B. Relyea
ISBN: 0527916455 / 9780527916459
Year: 1992
Availability: Out of Stock
The key to remaining competitive in the world marketplace lies in the ability to understand and implement statistical process control (SPC) to reduce all forms of variations. In this book, Douglas...
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List Price: $ 21.50

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Quality at Work in Research and Development

Author: George J. Kidd Jr.
ISBN: 0527916552 / 9780527916558
Year: 1992
Availability: In Stock
The quality tools and techniques that have been employed in the manufacturing arena can also be tailored to meet the needs of the technical community. Through the correct application of quality prin...
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List Price: $ 37
Our Price: ` 1150
 

Quality Management Benchmark Assessment

Author: J. P. Russell
ISBN: 0873893328 / 9780873893329
Year: 1995
Availability: Out of Stock
This assessment is ideal for anyone who must develop a quality plan - whether your company is applying for the Malcolm Baldrige National Quality Award, pursuing ISO cerification, or simply assessing...
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List Price: $ 24

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Quality Practices and the Law

Author: Harold L. Federow
ISBN: 0527763071 / 9780527763077
Year: 1997
Availability: Out of Stock
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List Price: $ 34.95

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Quality-Centered Strategic Planning: A Step-by-Step Guide

Author: Ed.D., John R. Dew
ISBN: 052776308X / 9780527763084
Year: 1997
Availability: Out of Stock
Quality-Centered Strategic Planning offers a nine-step process that places a core emphasis on quality. It describes how to incorporate quality principles - such as the Baldrige approach, customer ...
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List Price: $ 42.50
Discount: 10%
Our Price: $ 38.25

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Reengineering for Results : A Step-By-Step Guide

Author: Robert Janson Dennis Attenello John A. Uzzi
ISBN: 0527763039 / 9780527763039
Year: 1995
Availability: In Stock
Mangers who feel that reengineering is too risky-or just another management fad-should realize that companies have been successfully doing it for years. In fact, many of the radical changes associat...
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List Price: $ 24.95
Our Price: ` 1450
 

Safety Management and ISO 9000/QS-9000 : A Guide to Alignment and Integration

Author: Robert J. Kozak George Krafcisin
ISBN: 0527763179 / 9780527763176
Year: 1997
Availability: Out of Stock
Get more value out of your organizational certification efforts by addressing a major workplace concern - safety. This book contains a simple walk-through of the standards, pointing out where in eac...
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List Price: $ 24.95

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SPC Using Lotus 1-2-3, (With Disk)

Author: Steven M. Zimmerman Robert N. Zimmerman
ISBN: 0527916560 / 9780527916565
Year: 1992
Availability: In Stock
...
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List Price: $ 69
Our Price: ` 295
 

Strategic Planning in Healthcare: Building a Quality-Based Plan Step by Step

Author: Bernard J. Horak
ISBN: 0527763144 / 9780527763145
Year: 1997
Availability: Out of Stock
Working on quality initiatives that are not tied into the organization's strategic plan will lead to wasted effort and a lack of focus. On the other hand, strategic planning that is not grounded in ...
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List Price: $ 42.50

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Team Member's Handbook

Author: Council for Continuous Improvement Staf
ISBN: 0527917001 / 9780527917005
Year: 1992
Availability: In Stock
...
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List Price: £ 20.47
Our Price: ` 1690
 
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