Achieving greater efficiency and effectiveness have always been very important for both for-profit and public sector organizations. Many organizations and government agencies mandate Lean programs in the hope of achieving these objectives, but often these programs underperform and result in resistance.
Strength-Based Lean Six Sigma helps increase the level of employees’ engagement with Lean initiatives by shifting the conversation from “what is not efficient or non-value-add and needs to be removed/reduced” to “what is already efficient/value adding and can be built upon or expanded.” Combining the energy and motivation released through a strengths-based approach with the focus on quality and efficiency generated by Lean Six Sigma, the book offers practitioners the opportunity to understand each other and work successfully together to drive effective and powerful change programs.
Acknowledgements
Introduction
Navigating this Book
Part I : Define
Chapter 1 : Approaches to Organizational Change and Process Improvement
Chapter 2 : Strength-Based Approaches to Change
Part II : Discover
Chapter 3 : The Birth of Strength-Based Lean Six Sigma
Chapter 4 : The Potential Contribution of The Strength-Based Approaches to Lean Six Sigma
Chapter 5 : The Principles Behind the Strength-Based Approach to Lean Six Sigma
Chapter 6 : Exploring the 'Positive Core'
Part III : Dream
Chapter 7 : What is Strength-Based Lean Six Sigma
Chapter 8 : The Vision for a Strength-Based Lean Six Sigma Practice
Chapter 9 : Strength-Based Metrics and Performance Review
Chapter 10 : Approaches to Strength-Based Lean Six Sigma
Part IV : Design
Chapter 11 : The Strength-Based Lean Six Sigma Tools
Chapter 12 : The Strength-Based Lean Six SIgma Process - Classic Frameworks with a Fresh Twist
Chapter 13 : A Proposed Design for a Strength-Based Kaizen Event
Chapter 14 : Moving Beyond Frameworks and Tools
Part V : Deliver/Destiny
Chapter 15 : Introducing Appreciative Inquiry to Organizations Practising Lean Six Sigma
Chapter 16 : Defining the Topic of Inquiry
Chapter 17 : Strength-Based Lean Six Sigma Case Stories
Chapter 18 : Destiny - Opening the Door to the Future of Strength-Based Lean Six Sigma
Appendix A : A Comparison of Deficit- and Strength-Based Problem Solving
Appendix B : Where to Learn More About Strength-Based Change
References
Index
