This unique book describes continuous improvement in manufacturing from an executive viewpoint. It emphasizes how to incorproate the planning, organizing, directing, and controlling of key processes. Actual Experiences of a CEO includes tips on: creating a continuous improvement manufacturing management process to meet customer requirements; translating improvement of quality, delivery and lead time into market share, profit and cash flow.
Foreword
Acknowledgments
Introduction
Elements of a Total Process of Continuous Improvement
The Failure of Leadership
Chapter 1 : A Continuous Improvement Manufacturing Management Process to Meet Customer Requirements-Overview
Chapter 2 : Customer Requirements
Chapter 3 : Root-Cause Analysis of Nonconformance to Customer Requirements
Chapter 4 : Major Types of Root Causes
Chapter 5 : Identifying Actions Required to Remedy Root Causes of Customer Requirement Nonconformance
Chapter 6 : A Leader’s Role: Auditing (Observing) Procedures and Demonstrating (Coaching) Performance Expectations (Box9)
Chapter 7 : The Role of a Leader in Financial Improvement: Translating Improvement of Quality, Delivery, and Lead Time into Market Share, Profit, and Improved Cash Flow
Chapter 8 : The Formality of the Continuous Improvement Process, and Other Final Observations
Appendix A : Selected Major Manufacturing Improvement Concepts
Appendix B : Examples of Written Action Plans
Additional Readings
Index
