Becoming the Change : Leadership Behavior Strategies for Continuous Improvement in Healthcare

Title: Becoming the Change : Leadership Behavior Strategies for Continuous Improvement in Healthcare
Author: John Toussaint, Kim Barnas
ISBN: 1260461688 / 9781260461688
Format: Hard Cover
Pages: 268
Publisher: McGraw-Hill
Year: 2021
Availability: 45-60 days

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Two renowned experts in healthcare transformation show how leaders are implementing behavior-driven strategies to ensure quality care and create lasting change.

Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top? whether you’re an executive, governing board member, manager, or physician.

A powerful new approach to healthcare leadership, this book showcases executives in health systems around the world as they:

  • Practice behavior-based solutions to organizational problems
  • Learn how to support continuous improvement
  • Be more present in their leadership role
  • Learn how to reflect and assess themselves as leaders
  • Achieve better results for patients

Drawing on a wealth of behavioral research, industry case studies, and personal insights from healthcare professionals, the authors explore how change actually happens—from the inside out, top to bottom, throughout the whole organization. You’ll learn how healthcare systems led by people who are compassionate, principled, and engaged can undergo profound and lasting transformation. Find proven strategies for cultivating principle-driven behaviors that can turn the remotest possibilities on the healthcare horizon into a new working reality.

This is more than a leadership guide to revolutionizing healthcare. This is about being a force for change that makes life better for patients, caregivers, and all stakeholders. If you want to take the lead in making change happen, start with Becoming the Change.

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Preface
Introduction : The Current State of Healthcare

Part I : Changes
Chapter 1 :
What Change Looks Like
Chapter 2 : Governing the Change
Chapter 3 : Change and the Chief Executive
Chapter 4 : Coaching
Chapter 5 : Frontline Leaders
Chapter 6 : Becoming Partners
Chapter 7 : Start Here : The Assessment

Part II : Instruments
Chapter 8 :
The Personal A3
Chapter 9 : Your Radar Chart
Chapter 10 : The X Matrix for Strategy

Part III : Opportunities
Chapter 11 :
Reinvention

Acknowledgments
Appendix
Bibliography
Index