Beyond the Basics of Reengineering: Survival Tactics for the '90s provides a solid combination of methodology and real world applications that can help you and your company achieve the productivity and profitability levels needed to survive in today's competitive business environment.
Foreword
Acknowledgements
Part I : Reengineering Methodology and Case Study
Chapter 1 : Overview of Kodak Reengineering Methodology
Chapter 2 : Project Initiation
Chapter 3 : Process Understanding
Chapter 4 : New Process Design
Chapter 5 : Business Transition
Chapter 6 : Change Management
Chapter 7 : Reengineering Lessons Learned at Kodak
Part II : Case Studies In Development and Implementation of BPR
Chapter 8 : BellSouth
Chapter 9 : Carrier Transicold
Chapter 10 : Corning Asahi Video Products Company
Chapter 11 : Eastman Chemical Company
Chapter 12 : McDonnell Douglas Transport Aircraft
Chapter 13 : Mellon Bank Corp.
Chapter 14 : OSRAM Sylvania
Chapter 15 : U.S. Department of Commerce/Patent and Trademark Office
Chapter 16 : Schlage Lock Company
Chapter 17 : The Medical Center
Bibliography
Index
