Title: Business Process Modeling, Simulation and Design, 3rd Edition Author: Johan Marklund, Manuel Laguna ISBN: 1032475900 / 9781032475905 Format: Soft Cover Pages: 542 Publisher: CHAPMAN & HALL Year: 2023 Availability: Out of Stock
Description
Contents
Business Process Modeling, Simulation and Design, Third Edition provides students with a comprehensive coverage of a range of analytical tools used to model, analyze, understand, and ultimately design business processes.
The new edition of this very successful textbook includes a wide range of approaches such as graphical flowcharting tools, cycle time and capacity analyses, queuing models, discrete-event simulation, simulation-optimization, and data mining for process analytics.
While most textbooks on business process management either focus on the intricacies of computer simulation or managerial aspects of business processes, this textbook does both. It presents the tools to design business processes and management techniques on operating them efficiently.
The book focuses on the use of discrete event simulation as the main tool for analyzing, modeling, and designing effective business processes. The integration of graphic user-friendly simulation software enables a systematic approach to create optimal designs.
Preface
Chapter 1 : Introduction to Business Process Design Chapter 2 : Process Management and Process-Oriented Improvement Programs Chapter 3 : A Framework for Business Process Design Projects Chapter 4 : Basic Tools for Process Design Chapter 5 : Managing Process Flows Chapter 6 : Introduction to Queuing Modeling Chapter 7 : Introduction to Simulation Chapter 8 : Modeling and Simulating Business Processes with ExtendSim Chapter 9 : Input and Output Data Analysis Chapter 10 : Optimizing Business Process Performance Chapter 11 : Business Process Analytics