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Lead your company into the next millennium with a crystal-clear, sequential methodology that blends quality and business proces reengineering into a single, continuous flow-without sacrificing a dollar of short-term profitability! Customer-Centered Supply Chain Management gives you :
- Step-by-step procedures in each chapter, so you can move forward confidently, in the most effective sequence, to the successful results you water
- detailed case histories from a variety of industries and companies, allowing you to evaluate and compare different transformation strategies and understand why they succeded or failed
- dozens of tables, charts, and other graphic working tools for at-a-glance information and analysis