Customer-Centered Supply Chain Management : A Link-by-Link Guide

Title: Customer-Centered Supply Chain Management : A Link-by-Link Guide
Author: Fred A. Kuglin
ISBN: 0814404081 / 9780814404089
Format: Hard Cover
Pages: 278
Publisher: AMACOM
Year: 1998
Availability: Out of Stock

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Lead your company into the next millennium with a crystal-clear, sequential methodology that blends quality and business proces reengineering into a single, continuous flow-without sacrificing a dollar of short-term profitability! Customer-Centered Supply Chain Management gives you :

  • Step-by-step procedures in each chapter, so you can move forward confidently, in the most effective sequence, to the successful results you water
  • detailed case histories from a variety of industries and companies, allowing you to evaluate and compare different transformation strategies and understand why they succeded or failed
  • dozens of tables, charts, and other graphic working tools for at-a-glance information and analysis

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Acknowledgements
Introduction

Chapter 1 : Customer-Centered Value Chain Management : Leading Transformation Within The Global Business of Manufacturing
Chapter 2 : Business Strategy
Chapter 3 : The Quality Commitment
Chapter 4 : The Transformation Journey Begins : Supply Chain Management Design
Chapter 5 : Inter-Enterprise Innovation : How is Your Company Positioned?
Chapter 6 : Understanding The Current (As-Is) State of The Supply Chain
Chapter 7 : Converting Theory Into Reality : Building The Bridge to Transform The Supply Chain
Chapter 8 : Results Matter!
Chapter 9 : Supply Chain Alternatives
Chapter 10 : The Executive Perspective : Pulling It All Together

Index