Operational excellence cannot be achieved by technology alone. An effective sales and operations planning (S&OP) process is essential to successfully implement any integrated management system, such as enterprise resources planning or supply chain management. This book illustrates the effective real world implementation of this powerful process. It is written as a case narrative with an instructional style that managers can relate to.
• Illustrates how sales and operations planning can improve operational performance, including on-time customer deliveries, inventory control, quality and profits.
• Explains how people and processes, not just technology, ensure success.
• Demonstrates how to implement the mechanics of S&OP to improve a company’s top line revenue and bottom-line performance by linking strategy to execution.
• Describes how S&OP can be used successfully to anticipate downturns and upturns in business, so that companies can consistently achieve their financial goals.
• Shows how companies using this method have improved execution of business strategies, which leads to increased market share and shareholder value.
• Provides keen insights into ensuring that resources, supply and demand are synchronized to achieve superior profits and competitive advantages.
Foreword
Preface
Acknowledgments
The Authors
About Oliver Wight
About APICS
The Company and Players
Chapter 1. : Out of Control
Chapter 2. : A New Beginning
Chapter 3. : Facing Reality
Chapter 4. : Sales and Operations Planning Fundamentals
Chapter 5. : Sales and Operations Planning Review Meetings
Chapter 6. : Sales and Operations Planning Executive Meeting
Chapter 7. : Integrating Product Development and Initiatives
Chapter 8. : Demand Management Fundamentals
Chapter 9. : Demand Management Techniques
Chapter 10. : Commitment
Chapter 11. : Global Sales and Operations Planning
Chapter 12. : Epilogue
Bibliography
Index
