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This book, which takes the employees' perspective, illustrates what works and what doesn't work to engage, involve, and motivate a workforce. Through examples, it shows how the "engage" methodology links to the Lean Process. While focusing on the softer/"people" part of Lean, it maximizes the value returned on the organization's investment in Lean. It links "engagement" to measurable performance improvements. The how-to book includes a methodology overview and details on how to implement including communication do's and don'ts as well as a checklist for leader standard work (a tool for individual leaders to track and be recognized for their "engage, involve, and motivate" behaviors).
- Stories that show, by example, how to excite employees to take ownership and give that extra effort
- Short, conversational, easy-and-fun-to-read chapters
- Practical and linear steps you can begin implementing right after completing the book
- Human examples that teach what NOT to do as well as what works
- Conversational writing style which speaks directly to the reader without boring generalities, surveys, or jargon