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Here are immediate eye-opening solutions to the dozens of tough challenges you face every day at work, both in person and online, drawn from corporate communications consultant leil lowndes’s more than 20 years of training business professionals. To succeed today, you must exhibit the 5 CS: confidence: 10 ways to show your boss and colleagues you are 100 percent self-assured and can achieve whatever you wanted reinforce this image throughout your entire working relationship caring: 14 strategies to demonstrate you care about your colleagues and the company because “people don’t care how much you know until they know how much you care” clarity: 12 techniques to get your ideas across clearly—and ensure you understand everybody you work with credibility: 14 methods to win the trust and respect of everyone at your company—and impress people who find you on the web coexistence (with cruel bosses & crazy colleagues): 21 tactics to confront the number one workplace nightmare and come out shining.