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It is uncommon for a large multinational corporation to reveal all of the details about how they achieved competitiveness through a total reorganization of their manufacturing process. But that is exactly what Philips has done in this unusally pragramatic book that deals with every aspect of the logistic approach to business. Integral Logistic Structures is concerned with the flow of goods from product development and delivery of raw materials, through processing, to delivery of the finished product. It emphasizes the importance of customer satisfaction as a goal that will benefit delivery response, inventory availability, delivery reliability, new product introductions, and flexibility.
