Juran's Quality Handbook, 6th Indian Edition

Title: Juran's Quality Handbook, 6th Indian Edition
Author: J.M. Juran, Joseph A. Defeo
ISBN: 0071070893 / 9780071070898
Format: Hard Cover
Pages: 1115
Publisher: McGraw-Hill
Year: 2010
Availability: In Stock
Special Indian Edition

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The definitive quality management compendium--revised for the first time in a decade. For more than 50 years, Juran's Quality Handbook has been the singular essential reference to quality management and engineering. The Sixth Edition--the first revision of the Handbook in 10 years--forges a new standard in tools for quality. Bringing leaders, managers, master and black belts, and engineers the most up-to-date methods, research, and tools, under the guidance of a team of the world's top experts, this authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country, or process.
 

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Juran's Quality Handbook, sixth edition covers :

Leadership--what everyone needs to know about managing for superior quality and results
Methods--the most effective methods and tools for attaining superior results, such as Lean, Six Sigma, Root Cause Analysis, Continuous Innovation, and more
Industry applications--effectively applying quality management
The roles of key functions--such as quality professionals, research and development, supply chain, and governance--and what they must carry out to attain superior results in an organization
Performance excellence--pragmatic roadmaps, templates, and tools to aid in developing an effective and sustainable performance excellence system

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Contributors
Introduction to the Sixth Edition

Section I Key Concepts: What Leaders Need to Know about Quality
Chapter 1 : Attaining Superior Results through Quality
Chapter 2 : Quality`s Impact on Society and the National Culture
Chapter 3 : The Universal Methods to Manage for Quality
Chapter 4 : Quality Planning:Designing Innovative Products & Services
Chapter 5 : Quality Improvement:Creating Breakthroughs in Performance
Chapter 6 : Quality Control:Assuring Repeatable and Compliant Processes
Chapter 7 : Strategic Planning and Deployment:Moving from Good to Great
Chapter 8 : Business Process Management:Creating an Adapatable Organization
Chapter 9 : The Juran Transformation Model and Roadmap
Chapter 10 : A Look Ahead:Eco-Friendly for Environmental Sustaianability

Section II Methods and Tools: What to Use to to Attain Performance Execellence
Chapter 11 : Lean Techniques:Improving Process Efficiency
Chapter 12 : Six Sigma:Improving Process Effectiveness
Chapter 13 : Root Cause Analysis to Maitain Performance
Chapter 14 : Continuous Innovation Using Design for Six Sigma
Chapter 15 : Benchmarking:Defining Best Practices for Market Leadership
Chapter 16 : Using International Standards to Ensure Organization Compliance
Chapter 17 : Using National Awards for Excellence to Drive
Chapter 18 : Core Tools to Design,Control and Improve Performance
Chapter 19 : Accurate and Reliable Measurement Systems and Advanced Tools

Section III Applications: Most Important Methods in your Industry
Chapter 20 : Product Based Organizations
Chapter 21 : Service Based Organizations
Chapter 22 : Self Service Based Organizations
Chapter 23 : Health Care Based Organizations
Chapter 24 : Continuous Process Based Organizations
Chapter 25 : Defense Based Organizations
Chapter 26 : Empowering the Workforce to Tackle
Chapter 27 : The Quality Office: Leading the Way forward
Chapter 28 : Research & Development:More Innovation, Scarce Resources
Chapter 29 : Software and Systems Development:From Waterfall to AGILE
Chapter 30 : Supply Chain:Better,Faster,Friendlier Suppliers
Chapter 31 : Role of the Board of Directors:Effective and Efficient Governance

Appendix
Glossary
Index