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This book explains how to apply Lean improvement to clinical and non-clinical processes. Written by a sensei, it delivers valuable lessons learned over the years of providing improvements in the healthcare industry. The text covers the fundamentals of Lean and explains how to link a strategy of continuous improvement to create operational excellence. It also lays out a roadmap for starting your Lean improvement, discusses the leadership behaviors required for success, and describes how to mitigate the risk of failure when undergoing large-scale change.
