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Michael L. George, CEO - George Group, gives an insightful presentation at the WESTEC 2003 conference about the power of improvement. Michael describes what it takes to motivate manufacturing leadership to make the changes required to improve quality and implement lean manufacturing. This presentation shows how the full spectrum of Lean Sigma tools and concepts apply to all environments, including service and transactional. The synergistic union of Lean and Six Sigma reinforce each other, making the sum more than the parts. This allows companies to move in new strategic directions more quickly, with higher quality and lower cost. Examples are drawn from the experiences of many firms applying Lean Six Sigma including Lockheed Martin, Stanford Hospital and Clinics, ITT Industries, Caterpillar, and others.
