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This book introduces the Look Forward approach to continuous improvement (CI). Look Forward is a management approach to CI that fosters an environment that infuses CI into the very fabric of the organization. As a result, improvement is not an initiative or a project but rather a natural occurring event that is anticipated, expected and prevalent. Look Forward is not a substitute for Six Sigma, Lean or Theory of Constraints (TOC), but rather is a necessary complement to each of these in order to assure self-perpetuating improvement that is ingrained in the corporate culture. It, in turn, needs Six Sigma, Lean and TOC methodologies to be the fuel for the improvement engine that drives the company forward. Any business serious about improvement is going to consider Six Sigma, Lean and TOC in the overall scope of their operations and the unique benefits they bring to the table. This book shows that for unbeatable sustained improvement, Six Sigma, Lean and TOC need to be intertwined with the Look Forward methodology.
