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A century ago, Frederick Taylor taught that a manager's job was to think, and a worker's job was to do. Today, many manufacturers still operate this way. Their workers check their brains at the door. This video explains how "lean leaders" make ideas explicitly part of everyone's job. Workers are expected to come up with them, managers are held accountable for their success in getting ideas, and the company's policies, structures and operating practices are designed to smooth the way for ideas, rather than to obstruct them.
