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For many project managers, handling people problems is the most challenging part of the job. No matter how great a team's technical expertise, interpersonal conflict and problem behavior can cause stress - and even cause a project to fail. This timely handbook is the first to focus squarely on the people skills you need to manage a project successfully.
People Skills for Project Managers is filled with methods and tools for handling people problems that involve communication, motivation, performance, behavior, crisis, and much more. Practical and relevant, this dynamic resource is filled with real-life scenarios, followed by concrete approaches and solutions that are supported by the latest research.
Use this book as a primer to learn a new skill set that's highly valued by companies today. Or keep it on hand as a quick reference for on-the-spot help when you encounter a problem. Either way, People Skills for Project Managers is a must-have resource for strong, effective project leadership.