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"powerful and alluring to utility corporate executives seeking to strengthen their bottom lines...Monte de Ramos creates a tapestry of strategies, business decisions, actions, and programs that can produce a victory banner for all the players. " —Wally Nixon, Director, Low-Income Programs Entergy Services, Inc.
The low-income population represents a valuable market segment within the utility service territory. Forty-seven million individuals live near poverty, occupying over 35 million households. Together, these households represent 28% of the $159 billion U.S. home energy market. This book illuminates the interaction between poverty and the public utility. Building upon established approaches, Kevin trips the alarm by asking industry participants to carefully consider fresh prospectives. Social workers, regulators, program managers, corporate executives, and even the general public will find common ground within the content of this work.
