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Procedure Writing remains the definitive reference for the procedure writer. Whether you write business procedures, procedures for ISO 9000 compliance, plant procedures, or safety procedures, this new edition will help you write them quickly, accurately, and understandbly. The book presents the principles that underlie effective procedures and explains these principles in easy-to-understand terms.
Procedure Writing is a book that all technical writers who care about their readers should have. The authors bring together the theory and the research in a collection of fields directly related to the everyday practice of writing. In this second eidtion, they have provided more varied examples, given even richer explainations, and, most importantly, added new topics such as decision tables. The authors guide everyone from the expert to would-be writers through the tangle of ad hoc rules and misconnections to create a sort of 'Elements of Style for Procedures.' In short, the instruction is clear, usable, and practical. It is a pleasure to read.