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By approaching quality practices from a process industry viewpoint, Quality Assurance for the Chemical and Process Industries, has been a favorite guide for process engineers, quality professionals, manufacturing managers, as well as any customers of the chemical and process industries.
This second edition has been updated to be consistent with the 1994 ANSI/ISO/ASQC Q9000 revisions and other easy-to-read developments in quality practice since its original release. Also new to this edition is information on customer service and product performance, technician training, and packaged material distributor requirements.
Process improvement techniques, auditing customs, and record retention help make this an outstanding resource for anyone working with, or interested in, this technically challenging environment.
