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This assessment is ideal for anyone who must develop a quality plan - whether your company is applying for the Malcolm Baldrige National Quality Award, pursuing ISO cerification, or simply assessing how your quality processes measure up against these two widely accepted sets of quality criteria.
With a checklist of 256 requirements, Quality Management Benchmark Assessment (QMBA) provides the framework to:
* Identify quality management criteria for each business function.
* Direct corrective action and monitor progress.
* Use universal quality requirements while adding your own unique requirements.
* Prepare your organization for quality assurance certification.
* Evaluate your suppliers.
QMBA provides special insights on assessments for service organizations - either stand-alone companies or those internal to product companies.
