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This book describes Six Sigma and the difference in its application to small versus large organizations. Using a five-step approach, Define, Measure, Analyze, Improve, and Control (DMAIC), the book explores Six-Sigma tools and how they can be applied in a small shop. Concise descriptions of tools such as Total Quality Management, Theory of Constraints, Total Productive Maintenance, ISO 9000, Quality Function Deployment, Voice of the Customer, Statistical Process Control, Value Stream Mapping, Design of Experiments, 5-Whys, Just-In-Time, Kanban, 5-S, line balancing, mistake proofing, supply-chain management, and others are provided. The book explains the relationships between these tools and their focus on continuous improvement and quality in a Lean Manufacturing environment. A special hands-on CD-ROM is included with this book, which can help make the DMAIC (Define, Measure and Analyze, Improve, Control) process easier for obtaining six-sigma quality.
A special hands-on CD-ROM is included with this book, which can help make the DMAIC (Define, Measure and Analyze, Improve, Control) process easier for obtaining six-sigma quality.