Step Up and Lead

Title: Step Up and Lead
Author: Frank Viscuso
ISBN: 1593703082 / 9781593703080
Format: Hard Cover
Pages: 286
Publisher: Fire Engineering
Year: 2013
Availability: Out of Stock

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In his new book Step Up and Lead, Frank Viscuso—author, speaker, and career deputy chief—shares the secrets of effective fire service leadership, introduces the traits and skills essential for successful fire service leaders, and discusses the importance of customer service. Designed to help you reach the top of your profession, this new book is considered must-read material for anyone who is ready to step up and lead!

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Foreword by Vincent Dunn
Acknowledgments
   
Chapter 1 : A leader of One
Chapter 2 : Leadership Traits
Chapter 3 : Leadership Skills
Chapter 4 : Customer Service
Chapter 5 : Call to Action
    
Index