Strategic Continuous Process Improvement

Title: Strategic Continuous Process Improvement
Author: Gerhard Plenert
ISBN: 0071767185 / 9780071767187
Format: Hard Cover
Pages: 256
Publisher: McGraw-Hill
Year: 2011
Availability: In Stock

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Proven methods for achieving continuous process improvement

Resolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems available.

This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to achieve desired results. Tested techniques for executing an improvement process are included along with real-world examples. The book concludes with a plan to help you sustain an ongoing culture of continuous quality improvement in your organization.

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Preface
Acknowledgments
Introduction

Part I : CPI Framework
Chapter 1 :
Why Another Book on CPI
Chapter 2 : Identifying a CPI Opportunity

Part II : CPI Options
Chapter 3 :
Why CPI Options and Benchmarks are Available
Chapter 4 : What Are the Characteristics of Each Option
Chapter 5 : Mapping CPI Characteristics Against Your Problem

Part III : Executing the Improvement Process
Chapter 6 :
Identifying the Correct CPI Tool
Chapter 7 : The Role of Governance, Performance Reviews, Cascading, and Communication

Part IV : World Class CPI
Chapter 8 :
Moving the Needle
Chapter 9 : Summary and Conclusions

Index