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This practical resource establishes a sound rationale for the continuation of Total Quality Management (TQM) in all organizations, offering a model and an implementation strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality.
Providing awareness of issues necessary for survival in the highly competitive world of quality, TQM Engineering Handbook defines traditional and modern quality concepts from sampling, process, and capability to empowerment, design for assembly, and total employee involvement...approaches regression analysis from the unique perspective of the user...compares classical and Taguchi designs and the Shainin approach...details failure mode and effect analysis, quality function deployment, benchmarking, geometric tolerancing, theory of constraints, and cross tab analysis...discusses quality awards and the effective application of international standards...and more.
Providing self-contained chapters as well as references, tables, equations, and drawings, TQM Engineering Handbook is an excellent guide for quality managers and engineers; statisticians; executives, supervisors, facilitators, and marketing and sales managers; and graduate-level students in these disciplines.