Crate an action plan that will help each employee achieve your organization's quality standards. This guidebook provides step-by-step instructions along with real-life examples for ten easy-to-use tools that will help you get your quality movement going and keep it boosted!
Introduction
Chapter 1. : Check Sheet
Chapter 2. : Cause and Effect Diagram
Chapter 3. : Criteria Rating Form
Chapter 4. : Matrix Diagram
Chapter 5. : Affinity Diagram
Chapter 6. : Process Flow Chart
Chapter 7. : Histogram
Chapter 8. : Run Chart
Chapter 9. : Pareto Chart
Chapter 10. : Control Chart
