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This book explains the ABCs of SPC by providing a practical view of the fundamentals of statistical process control (SPC). Written for the non-statistician, it draws on many easy-to-understand examples and step-by-step calculations involved in basic SPC. Each chapter contains charts, tables, diagrams, and check sheets that aid in the comprehension of SPC methodology. Anyone from the shop floor to the executive office will appreciate this straight-forward treatment of SPC. This is sure to become an indispensable resource for many quality departments.