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This book is geared toward Lean and Six Sigma professionals who know that a rigid, highly prescriptive, and "instant" change management program is destined to fail. The program must be transparent and flexible, and the focus should center on an experimental feedback-driven approach. This book is authored by a business executive and certified lean six sigma black belt -- most others are written by consultants, professor, or persons trained in organizational development. It will feature interviews with change management practitioners (executives, project managers, black belts, etc.) and will incorporate pertinent case studies about successful and failed changes.
- Provides sound, innovative practices for those interested in successfully navigating organizational change.
- Focuses on culture change and mindsets, not just tools and applications.
- Stresses effective communication ensuring that various stakeholders understand the reasons for the change, the benefits, and the details.
- Illustrates how the benefits of Lean and Six Sigma initiatives can benefit the change management process.