The vision of the networked enterprise is now a reality. This cutting-edge book illustrates how to implement a new breakthrough BPM technology that makes the vision a reality and will change the competitive business landscape. BPM gives businesses the means to manage processes across systems, people, and organizations, providing visibility and control over each instance of those processes right across the supply chain network.
Supplies concrete examples of how BPM technology has helped firms of varying size in industries as diverse as automotive, aerospace, banking, consumer products, defense, healthcare, industrial products, insurance, manufacturing, and retailing
Discusses the role of BMP technology in providing visibility and control over business processes that span systems, people, and linked businesses
Provides a practical guide for transforming a company from a stand-alone supply chain entity to a member of a flexible network with a market advantage
Includes case studies of businesses that have used BPM technology to achieve radical improvements in value delivered to their customers
Presents a framework that businesses and IT executives can use to build a superior networked enterprise from initial strategy through implementation
Preface
Acknowledgments
The Authors
About APICS
Web Added ValueTM
Chapter 1 : Go Beyond Supply Chain by Creating a Networked Enterprise
Chapter 2 : BPM Opens the Door to Networked Enterprises
Chapter 3 : Supply Chain Work Is Part of a Long History of Business Improvement
Chapter 4 : Technology Will Be the Solution – As Soon as It Stops Being the Problem
Chapter 5 : Drive Business Value Through Process Execution : Speed, Quality, Flexibility, Customization, and Cost
Chapter 6 : Achieve Information Technology Value Through Process Management
Chapter 7 : BPM Results Come in a Variety of Flavors : Moving to Levels 4 and 5
Chapter 8 : Eliminate the Drudgery and Empower the People
Chapter 9 : Get Started by Addressing the Points of Pain in Your Business
Chapter 10 : Financial Services Companies Are Using BPM to Leverage Their Networks and Their People
Chapter 11 : Putting BPM to Work
Chapter 12 : BPM : Closing the Gap Between Business Intent and Execution
Bibliography
Index
