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The Pursuit of Quality Through Personal Change a secret weapon in your personal quality journey as it provides you with the ammunition to change your life and improve your corporate success.
The Pursuit of Quality Through Personal Change a secret weapon in your personal quality journey as it provides you with the ammunition to change your life and improve your corporate success.
Foreword
Preface
Acknowledgments
Section I : Personal Change
Chapter 1 : Introduction
Chapter 2 : The Process of Personal Change
Chapter 3 : Structured Problem Solving
Chapter 4 : Overcoming Obstacles
Section II : Quality Improvement Tools
Chapter 5 : Personal Change: From Theory to Practice
Chapter 6 : Practical Applications
Chapter 7 : From the Individual to the Group
Section III : Group Involvement
Chapter 8 : Building a Constituency
Chapter 9 : Individual Behaviors in the Group
Chapter 10 : Working Within the Group Setting
Section IV : Changing Management Attitudes
Chapter 11 : Changing Management Attitudes
Chapter 12 : Where to Go From Here
Appendix
Glossary
Index