The Small Business Pocket Guide to the Baldridge Award Criteria

Title: The Small Business Pocket Guide to the Baldridge Award Criteria
Author: Mark Graham Brown
ISBN: 0527763292 / 9780527763299
Format: Soft Cover
Pages: 60
Publisher: Quality Resources
Year: 1997
Availability: Out of Stock

Tab Article

Introduction
Part I: Questions & Answers
Part II: The Baldrige Criteria
1.0 Leadership
2.0 Strategic Planning
3.0 Customer and Market Focus
4.0 Information and Analysis
5.0 Human Resource Development and Management
6.0 Process Management
7.0 Business Results
For Additional Reading