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As executive align their companies to new quality paradigms, an increasing number of empowered, self-managed teams are emerging and providing the necessary quality focus from the ground floor.
Writing from the worker's perspective, the authors examine how self-managed teams and quality improvement teams can solve problems in an efficient, cooperative way. They show how to use practical methods for selecting tasks, defining team and management responsibilities, planning, and preparation. They outline statistical process control guidelines that will detect and eventually prevent production flaws that lead to wasted resources. The book also includes: