Tab Article
	Preface
	Structure of the Book
	
	Chapter 1 : The Arena
	Chapter 2 : The Model
	Chapter 3 : The Value
	Chapter 4 : The End User
	Chapter 5 : The Buyer
	Chapter 6 : The Tool
	Chapter 7 : The Business
	Chapter 8 : The Checklist
	
	The Cases
	Literature