Title: Accelerating Health Care Transformation with Lean and Innovation : The Virginia Mason Experience Author: Paul E. Plsek ISBN: 1482203839 / 9781482203837 Format: Hard Cover Pages: 216 Publisher: Productivity Press Year: 2014 Availability: 2 to 3 weeks
Description
Contents
Virginia Mason Medical Center (VMMC) was one of the first health care organizations to implement Lean and its methodologies. Other organizations have followed VMMC’s lead, but this world class organization still leads in the utilization of innovative Lean tools.
Accelerating Health Care Transformation with Lean and Innovation: The Virginia Mason Experience describes how VMMC has systematically integrated innovative structures, methods, and cultural practices into its implementation of Lean. Describing how your organization can create a strategy and build a culture of innovation and learning, it supplies concrete examples that show—not just conceptually, but through VMMC's actual experiences—how Lean and innovation can work hand-in-hand to incrementally improve and radically transform your value streams.
Explaining how to use the voices and experiences of patients and their families to drive improvement and innovation in new directions, the book supplies a clear understanding of how Lean can help you achieve your goals in today’s increasingly demanding marketplace.
Endorsements
Foreword
Donald M. Berwick, MD
Note about This Book
Acknowledgments
About the Author
Chapter 1 : Virginia Mason, Lean, and Innovation Chapter 2 : Strategy as Innovation, Strategy for Innovation Chapter 3 : Integrating Innovation and Lean in Practice Chapter 4 : Learning to Be Innovative Chapter 5 : Supportive Culture for Innovation Chapter 6 : Supportive Infrastructure for Innovation Chapter 7 : Bringing Innovation to Daily Work Chapter 8 : Using Patient Experience to Drive Innovation Chapter 9 : Looking Ahead : The Future of Innovation and Lean at the Virginia Mason Medical Center