Title: Competence at Work : Models for Superior Performance Author: Lyle M. Spencer, Signe M. Spencer ISBN: 812651633X / 9788126516339 Format: Hard Cover Pages: 374 Publisher: Wiley Year: 2010 Availability: Out of Stock
Description
Contents
This book provides analysis of 650 jobs, based on 20 years of research using the McClelland/McBer job competence assessment (JCA) methodology. It includes generic job models for entrepreneurs, technical professionals, salespeople, service workers and corporate managers. Defines JCA and describes in detail how to conduct JCA studies. Suggests future directions and uses for competency research.
Acknowledgments
Preface
Part I : The Concept of Competence Chapter 1 : Introduction Chapter 2 : Definition of a "Competency"
Part II : A Competency Dictionary Chapter 3 : Developing a Competency Dictionary Chapter 4 : Achievement and Action Chapter 5 : Helping and Human Service Chapter 6 : The Impact and Influence Cluster Chapter 7 : Managerial Chapter 8 : Cognitive Chapter 9 : Personal Effectiveness
Part III : Developing a Model Chapter 10 : Designing Competency Studies Chapter 11 : Conducting The Behavioral Event Interview Chapter 12 : Developing a Competency Model
Part IV : Finding : Generic Competency Models Chapter 13 : Technicians and Professionals Chapter 14 : Salespeople Chapter 15 : Helping and Human Service Workers Chapter 16 : Managers Chapter 17 : Entrepreneurs
Part V : Competency-Based Applications Chapter 18 : Selection : Assessment and Job-Person Matching for Recruiting, Placement, Retention, and Promotion Chapter 19 : Performance Management Chapter 20 : Succession Planning Chapter 21 : Development and Career Pathing Chapter 22 : Pay Chapter 23 : Integrated Human Resource Management Information Systems Chapter 24 : Societal Applications Chapter 25 : Competency-Based Human Resource Management in The Future