The Insurance Technology Handbook provides financial and technology management professionals with a unique and invaluable guide to the cutting edge technology and hot trends in the insurance industry.
Top experts in the field address topics that include:
Outsourcing business communications
Systems issues for a global business
The impact of the Internet on insurance company service and operations
Implementing business intelligence solutions
Written for all levels of management who must develop and implement state-of-the-art technologies, this singular resource offers the relevant techniques, methodologies, and tools they need to meet the escalating demands of their jobs.
Provides access to expertise of the leading specialists in their respective fields
Equips the reader with in-depth, critical information about industry trends and technologies
Alllows a visual frame of reference-over 100 illustrations
Offers a guide to products and resources applicable to the industry
Furnishes a complete technology reference
Preface
Section I : Insurance Trends in Technology
Chapter 1 : Outsourcing Business Communications in the Insurance Industry Chapter 2 : New Business Model for Insurance Industry Demands New Automation Model Chapter 3 : The Internet and Evolving Technology: Changing How Insurance Companies Service and Operate Chapter 4 : Producer Management Systems: The Need for Automation and Integration Chapter 5 : Understanding and Implementing Business Intelligence Solutions in the Insurance Industry
Section II : Technology Trends in Financial Services
Chapter 6 : The "Must-Have" Guide to Total Quality for the Financial Service Manager Chapter 7 : Distributed Integration: An Alternative to Data Warehousing Chapter 8 : Distributed Solutions in n-Tier Design in the Financial Service Industry Chapter 9 : Windows Distributed interNet Architecture for Financial Services Chapter 10 : Evaluation Financial and Application Prototyping Environments Chapter 11 : Customer Data Quality: The Foundation for a One-to-One Customer Relationship Chapter 12 : A History of Knowledge-Based Systems in Financial Services Chapter 13 : The Unfolding of Wireless Technology in the Financial Service Industry Chapter 14 : Personal Financial Appliances Chapter 15 : Putting Inbound Fax Automation to Work in the Financial Organization Chapter 16 : VPNs for Financial Services Chapter 17 : Designing a High-Performance, High-Availability Network Infrastructure Chapter 18 : Applications of GIS Technology in Financial Services Chapter 19 : Designing and Implementing in Virus Prevention Policy in Financial Services Organizations: Key Issues and Critical Needs Chapter 20 : Voice Over ATM Chapter 21 : Toward a More Perfect Union: The European Monetary Conversion and Its Impact on Information Technology Chapter 22 : Systems That Build Themselves: Anatomy of a Development Before the Fact Software Engineering Methodology Chapter 23 : Multimedia-Based Training (MBT) for Financial Services Chapter 24 : Law (or the Lack of It)on the Web: A Primer for Financial Services Technology Managers Chapter 25 : Using Net-Based Interactive Technology for Online Marketing, Sales, and Support of Financial Services Chapter 26 : Internet Security Analysis Report: An Executive Overview Chapter 27 : Multicast Applications and Technology for the Financial Service Industry Chapter 28 : An Introduction to the Internet for Financial Services Developers Chapter 29 : Introduction to e-Commerce
Section III : Appendix
Selected Products Briefs
About the Editor
Index