Compilation of over 500 Management Thoughts and views of great intellectuals of our time like Deming, Juran, Crosby, Masaaki Imai and others. This book aims to help readers ‘discover the self and the organizational practices & processes’ by broader understanding of qualities and related attributes. The book provides Management Thoughts of enabling means- goal, change, problem solving, inspection, customer service- that are essential for success of every ORGANIZATION.
Almost every thought has been described with an innovative illustration in order to understand and implement it more practically.
Foreword
Acknowledgements
Preface
Part I : Management Thoughts by 'Quality Gurus'
Chapter 1 : Edward Deming
Chapter 2 : Joseph M. Juran
Chapter 3 : Philip Crosby
Chapter 4 : Shigeo Shingo
Chapter 5 : Taiichi Ohno
Chapter 6 : Masaaki Imai
Chapter 7 : Kaoru Ishikawa
Chapter 8 : Eliyahu Goldratt
Chapter 9 : Abraham Maslow
Chapter 10 : Peter F. Drucker
Part II : Other Management Thoughts
Chapter 11 : Thoughts on Lean
Chapter 12 : Thoughts on Creativity
Chapter 13 : Thoughts on Change
Chapter 14 : Thoughts on Goal
Chapter 15 : Thoughts on Quality Improvement
Chapter 16 : Thoughts on Problem Solving
Chapter 17 : Thoughts on Inspection
Chapter 18 : Thoughts on Quality Assurance
Chapter 19 : Thoughts on Quality
Chapter 20 : Thoughts on Customer Service
