Title: Survival Skills for the Fire Chief Author: Robert S. Fleming ISBN: 1593702566 / 9781593702564 Format: Hard Cover Pages: 271 Publisher: Fire Engineering Year: 2011 Availability: Out of Stock
Description
Contents
Survival Skills for the Fire Chief examines the management mistakes fire chiefs often make that compromise their effectiveness and ability to manage and lead their fire departments. In his latest book, Dr. Fleming, a nationally recognized authority on fire and emergency services, provides the understanding necessary to enhance the fire chief’s success and that of his or her fire department. The book’s themes include understanding, meeting, and, where possible, exceeding the reasonable expectations of fire department stakeholders and preparing as a fire chief for professional, personal, and organizational success.
Survival Skills for the Fire Chief is ideal for current and future fire chiefs; participants in related college and university courses; and participants in training programs, seminars, and courses offered by fire and emergency services training agencies.
Features and benefits
A value-added source of information for the aspiring or incumbent fire chief
An indispensable resource providing beneficial insights to members of the fire service taking promotional examinations or participating in assessment centers
Twenty-six lessons each addressing a specific management survival skill, describing the survival skill, listing what to do and what not to do, and providing Job Aids to help apply each survival skill
Preface
About The Author
Chapter 1 : Making The Transition to Fire Chief Chapter 2 : Challenges You Will Face as Fire Chief Chapter 3 : Roles of The Fire Chief Chapter 4 : Your Role as a Manager Chapter 5 : Your Role as a Leader Chapter 6 : Preparing Yourself For Success Chapter 7 : Management Skills You Will Need Chapter 8 : Delegation is Essential Chapter 9 : Positioning Your Department For Success Chapter 10 : Understanding and Meeting Stakeholder Expectations Chapter 11 : Recruiting and Retaining Personnel Chapter 12 : Motivating and Empowering Personnel Chapter 13 : Managing Role-Related Issues Chapter 14 : Managing Performance Chapter 15 : Administering Discipline Chapter 16 : Communicating Effectively Chapter 17 : Making Decisions Chapter 18 : Solving Problems Chapter 19 : Handling Complaints, Concerns, and Inquiries Chapter 20 : Managing Projects Chapter 21 : Managing Change Chapter 22 : Managing Conflict Chapter 23 : Managing and Leading With Integrity Chapter 24 : Managing Financial Resources Chapter 25 : Marketing Your Fire Department Chapter 26 : Working With Stakeholder Groups Chapter 27 : Final Thoughts