Tab Article
This book covers most of the 2004 ASQ Body of Knowledge for the Certified Quality Auditor. Use this book to help prepare for the CQA exam and as a resource in your professional library.
This book covers most of the 2004 ASQ Body of Knowledge for the Certified Quality Auditor. Use this book to help prepare for the CQA exam and as a resource in your professional library.
Preface and Acknowledgements
Introduction
Part I : General Knowledge, Professional Conduct, And Ethics Audit Administration
Chapter 1 : General Knowledge
Chapter 2 : Ethics and Professional Conduct
Chapter 3 : Audit Administration
Part II : Audit Preparation
Chapter 4 : Audit Plan Preparation and Documentation
Chapter 5 : Audit Team Member Selection Criteria
Chapter 6 : Sources of Authority
Chapter 7 : Requirements Against Which to Audit
Chapter 8 : Importance and Utility of Quality Documentation
Chapter 9 : Checklists
Chapter 10 : Development of Data Collection Methods
Chapter 11 : Audit Plan
Part III : Audit Performance
Chapter 12 : Conducting the Entrance Meeting
Chapter 13 : Audit Team Management
Chapter 14 : Audit Implementation
Chapter 15 : Audit Analysis
Chapter 16 : Exit Meeting
Part IV : Audit Reporting, Corrective Action, and Closure
Chapter 17 : Reporting
Chapter 18 : Corrective Action and Follow-Up
Chapter 19 : Closure
Part V : Auditing Tools and Techniques
Chapter 20 : Auditing Techniques
Chapter 21 : Auditing Tools
Appendix List of Tables
Appendix A : Quality Procedures Examples
Appendix B :Quality Manual Examplen Myria Aircraft Company
Appendix C : Glossary of Standard Auditing Terms and Definitions
Appendix D : Quality System Audit Checklist
Appendix E : The ISO 9000 Registration Process
Appendix F : ANSI Standard N45.2 (Quality Assurance Program for Nuclear Power Plants)
Appendix G : Electronic Document Management Technology
Appendix H : NASA's Supplier Process-Product Integrity Audit (SPPIA)
Appendix I : Control Charts
Appendix J : Statistical Analysis of Process Capability Data
References
Index
About the Author