The Complete Guide to CQA

Title: The Complete Guide to CQA
Author: Stephen M. Baysinger
ISBN: 093001135X / 9780930011352
Format: Soft Cover
Pages: 442
Publisher: Quality Publishing
Year: 2000
Availability: Out of Stock

Tab Article

This book covers most of the 2004 ASQ Body of Knowledge for the Certified Quality Auditor. Use this book to help prepare for the CQA exam and as a resource in your professional library.

Tab Article

Preface and Acknowledgements
Introduction

Part I : General Knowledge, Professional Conduct, And Ethics Audit Administration
Chapter 1 : General Knowledge
Chapter 2 : Ethics and Professional Conduct
Chapter 3 : Audit Administration

Part II : Audit Preparation
Chapter 4 : Audit Plan Preparation and Documentation
Chapter 5 : Audit Team Member Selection Criteria
Chapter 6 : Sources of Authority
Chapter 7 : Requirements Against Which to Audit
Chapter 8 : Importance and Utility of Quality Documentation
Chapter 9 : Checklists
Chapter 10 : Development of Data Collection Methods
Chapter 11 : Audit Plan

Part III : Audit Performance
Chapter 12 : Conducting the Entrance Meeting
Chapter 13 : Audit Team Management
Chapter 14 : Audit Implementation
Chapter 15 : Audit Analysis
Chapter 16 : Exit Meeting

Part IV : Audit Reporting, Corrective Action, and Closure
Chapter 17 : Reporting
Chapter 18 : Corrective Action and Follow-Up
Chapter 19 : Closure

Part V : Auditing Tools and Techniques
Chapter 20 : Auditing Techniques
Chapter 21 : Auditing Tools

Appendix List of Tables
Appendix A : Quality Procedures Examples
Appendix B :Quality Manual Examplen Myria Aircraft Company
Appendix C : Glossary of Standard Auditing Terms and Definitions
Appendix D : Quality System Audit Checklist
Appendix E : The ISO 9000 Registration Process
Appendix F : ANSI Standard N45.2 (Quality Assurance Program for Nuclear Power Plants)
Appendix G : Electronic Document Management Technology
Appendix H : NASA's Supplier Process-Product Integrity Audit (SPPIA)
Appendix I : Control Charts
Appendix J : Statistical Analysis of Process Capability Data
References
Index
About the Author