Title: The Six Sigma Handbook : A Complete Guide for Green Belts, Black Belts, and Managers at All Levels, 6th Edition Author: Paul A. Keller, Thomas Pyzdek ISBN: 1265143994 / 9781265143992 Format: Hard Cover Pages: 720 Publisher: McGraw-Hill Year: 2024 Availability: In Stock
Description
Contents
The most important reference to Six Sigma? fully updated for the latest advances
This thoroughly revised, industry-standard guide delivers all the information you need to apply Six Sigma techniques and dramatically improve processes, profitability, sustainability, and long-term growth. Written by two of the foremost authorities in Six Sigma, the book shows you, step by step, how to build the best teams and foster effective leadership while maximizing customer satisfaction and boosting profits. This new edition features a number of important updates, including AI, big data and machine learning, healthcare statistics, and modern supply chain challenges. This hands-on resource also lays out cutting-edge applications for social media data, decision trees, remote technology, and web scrapers.
Coverage includes:
Six Sigma implementation and management
Recognizing and capitalizing on opportunity
Data-driven management
Selecting and supporting Six Sigma projects
Six Sigma tools and techniques
The define phase
The measure phase
Measurement systems evaluation
The analyze phase
The improve/design phase
The control/verify phase
Preface
Introduction
Part I : Six Sigma Implementation and Management
Chapter 1 : Building the Responsive Six Sigma Organization Chapter 2 : Recognizing and Capitalizing on Opportunity Chapter 3 : Data-Driven Management Chapter 4 : Selecting and Supporting Six Sigma Projects
Part II : Six Sigma Tools and Techniques
Chapter 5 : Project Management using DMAIC and DMADV Chapter 6 : The Define Phase Chapter 7 : The Measure Phase Chapter 8 : Process Behavior Charts Chapter 9 : Measurement Systems Evaluation Chapter 10 : Analyze Phase Chapter 11 : The Improve/Design Phase Chapter 12 : Control/Verify Phase
Appendix 1 : Glossary of Basic Statistical Terms
Appendix 2 : Area Under the Standard Normal Curve
Appendix 3 : Critical Values of the t-Distribution
Appendix 4 : Chi-Square Distribtion
Appendix 5 : F Distribution (α = 1%)
Appendix 6 : F Distribution (α = 5%)
Appendix 7 : Poisson Probability Sums
Appendix 8 : Tolerance Interval Factors
Appendix 9 : Control Chart Constants
Appendix 10 : Control Chart Equations
Appendix 11 : Table of d2* Values
Appendix 12 : Factors for Short Run Control Charts for Individuals, X, and R Charts
Appendix 13 : Sample Customer Survey
Appendix 14 : Process Sigma Levels and Equivalent PPM Quality Levels
Appendix 15 : Black Belt Effectiveness Certification
Appendix 16 : Green Belt Effectiveness Certification
Appendix 17 : AHP Using Microsoft Excel
Appendix 18 : Useful QR Code
Appendix 19 : Glossary of Healthcare Terms
Appendix 20 : R Power and Sample Size Scripts
Appendix 21 : A Lean Six Sigma Song Created with AI
Notes
References
Index