Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader

Title: Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader
Author: John Rossman
ISBN: 1260455491 / 978126045549
Format: Hard Cover
Pages: 321
Publisher: McGraw-Hill
Year: 2019
Availability: Send us an Email (info@standardsmedia.com) for more details

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“Reading this book is like having Jeff Bezos advise me.” —Eric Martinez, Founder and CEO of Modjoul

The former Amazon executive who launched and scaled Amazon Marketplace delivers the ultimate playbook on how to “think like Amazon” and succeed in the digital age. 

“What would Jeff do?” Since leaving Amazon to advise start-ups and corporations, John Rossman has been asked this question countless times by executives who want to know “the secret” behind Amazon’s historic success. In this step-by-step guide, he provides 50 ½ answers drawn from his experience as an Amazon executive—and shows today’s business leaders how to think like Amazon, strategize like Bezos, and beat the competition like nobody’s business. Learn how to:

  • Move forward to get back to Day 1—and change the status quo.
  • Use the “working backwards” innovation and problem-solving approach to lead the way.
  • Become a platform company—with the right platform strategy.
  • Create customer obsession—and grant your customers superpowers.
  • Experiment, fail, rinse, and repeat.
  • Decentralize your way to digital greatness.
  • Master the magic of small autonomous teams.
  • Avoid the trap of past positions.
  • Make better and faster decisions.
  • Use metrics to create a culture of accountability and innovation
  • Use AI and the Internet of Things to reinvent customer experiences.

In addition to these targeted strategies, you’ll receive a rare inside glimpse into how Jeff Bezos and Amazon take a remarkably consistent approach to innovate, explore new markets, and spark new growth. You’ll understand the unique mindset and inner workings that drive Amazon’s operational excellence, from its ground-up approach to new digital markets to its out-of-the-box attitudes on innovation. Along the way, you’ll learn specific game-changing strategies that made Amazon stand out in a crowded digital world. These include actionable ideas that you can use to transform your culture, expand your business into digital, and become the kind of platform company that customers obsess over. Rossman also offers invaluable insights into the latest technologies, e-commerce marketing, online culture, and IoT disruptions that only an Amazon insider would know. 

If you want to compete and win in the digital era, you have to Think Like Amazon.

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Part I : Culture
Chapter 1 : Reset Your Clocks: Your Journey Will Not Be Short Or A Straight Line
Chapter 2 : Mercenary Or Mission Driven? Be Strategic And Honest In Your Obsession, And Then Obsess To Win
Chapter 3 : Move Forward To Get Back To Day 1: Change The Culture Of The Status Quo
Chapter 4 : Obsessed Is Different: Create Customer Obsession In Your Business
Chapter 5 : Don’t Go Along To Get Along: The Risk Social Cohesion Poses To Achieving Hard Results
Chapter 6 : Deliver Results: Own Your Dependencies To Overcome And Succeed
Chapter 7 : Ownership For Everyone: Compensation Strategy To Drive Enterprise Optimization
Chapter 8 : Avoid Country Clubs: Stay Hungry Even When You’re Successful
Chapter 9 : Make The Elephant Dance: Portfolio Strategy And Governance For Innovation
Chapter 10 : You Are The Chief Product Officer: The New Management Science Of Being A Builder
Chapter 11 : Are You Willing To Be Misunderstood? Lessons From Amazon’s Biggest Innovations
Chapter 12 : Get To Yes: Finance, Tax, Legal, And Hr Teams That Matter
Chapter 13 : Blow Up The Org Chart: Don’t Let Your Organizational Structure And Titles Get In The Way
Chapter 14 : Games For Innovation: Spur Invention In Fun Ways
Chapter 15 : The Door Desk: Forcing Innovation Through Frugality

Part Ii : Strategy
Chapter 16 : Introduction To Mission Impossible: Being Digital
Chapter 17 : Experiment, Fail, Rinse, Repeat: Plan And Operate Your Experiments For Digital Success
Chapter 18 : So You Want To Be A Platform? Platform Strategy For The Rest Of Us
Chapter 19 : Yes, You Are A Technology Company: Decentralize Your Way To Digital Greatness
Chapter 20 : Pizza For All! The Magic Of Small Autonomous Teams
Chapter 21 : Never Say Never: Don’t Let Past Positions Create A Trap
Chapter 22 : Relentless.Com: Next-Generation Operational Excellence
Chapter 23 : Opw: The Strategy Of Other People’s Work
Chapter 24 : The Magic Of Forcing Functions: Get These Right, And Your Teams Will Take Off
Chapter 25 : What’s Your Flywheel? Systems Thinking In Strategy Development
Chapter 26 : Why Is This So Hard? Innovate By Reducing Friction
Chapter 27 : Granting Customers Superpowers: Dreamy Businesses And Durable Needs
Chapter 28 : Think Differently: Improve Your Questions For Disruption
Chapter 29 : Launch And Learn: Business Expansion The Amazon Way
Chapter 30 : Don’t Give Away The Operating System: Partners, Vendors, And Strategy

Part Iii : Business And Technology
Chapter 31 : Lies, Damn Lies, And Metrics: Use Metrics To Build A Culture Of Accountability And Customer Obsession
Chapter 32 : Process Versus Bureaucracy: Create Processes That Scale
Chapter 33 : Do The Math: The Path To Automation And Ai Starts With Formulas
Chapter 34 : Customer Experience Matters: Design And Measure The Customer Experience To Win
Chapter 35 : What’s Your Just Walk Out Technology? Use The Internet Of Things To Reinvent Customer Experiences
Chapter 36 : Information Security Must Die: Making Security Everyone’s Job
Chapter 37 : Op1: The Painstaking Process Of Planning
Chapter 38 : Strategic Headcount Planning: Scaling And Innovating Through People Allocation
Chapter 39 : Architecture Is The Business Strategy: Win Through Technology And Architecture
Chapter 40 : The Questions You Ask: Ask Your Cio These Questions—For Everyone’s Benefit
Chapter 41 : The End Of Artificial Artificial Intelligence: Prepare For A Future Of Machine Learning

Part Iv : Approach And Execution

Chapter 42 : One-Way Or Two-Way Door? : Make Better And Faster Decisions
Chapter 43 : Raise The Bar: Avoid The Biggest Hiring Mistakes
Chapter 44 : A Narrative About Narratives: Ditch The Powerpoint And Gain Clarity
Chapter 45 : The Future Press Release: Define The Future And Get Teams On Board
Chapter 46 : Faqs: Answer Others’ Questions For Your Benefit
Chapter 47 : Write The User Manual: Start With The Customer And Work Backward
Chapter 48 : You Are What You Eat: Create Change Via The Executive Team Reading List
Chapter 49 : Finance For Fools: Free Cash Flow, Accounting, And Change
Chapter 50 : The Last Word On Becoming Digital: Trust