Author: Cindy Jimmerson ISBN: 1563273586 / 9781563273582 Year: 2007 Availability: 2 to 3 weeks
The A3 process is a way to look with "new eyes" at a specific problem identified by direct observation or experience. It offers a structure that begins by always defining the issue through the eyes ...
Author: Cindy Jimmerson ISBN: 1420078526 / 9781420078527 Year: 2009 Availability: 2 to 3 weeks
In no industry is the concept of quality more essential than it is in healthcare, which is why the lean quality principles learned through the example of the Toyota Production System are so applicab...