Author: Davida M. Amsden, Howard E. Butler, Robert T. Amsden ISBN: 0527763403 / 9780527763404 Year: 1998 Availability: 2 to 3 weeks.
It's still a hands-on manual with practice problems in each module. Written in clear language, it simplifies the essentials for monitoring, analyzing, and improving quality. No mathematical backgrou...